Why Electrical Contractors Charge a Service Fee for Appointments

March 7, 2020 12:54 am Published by Leave your thoughts

Fees are everywhere. There are wine tasting fees, entry fees, memberships fees and many more. Another common type of fee is the service call fee, which is typical of a range of businesses that offer specific home improvement services like repairs, replacements and installations. For example, residential and commercial electrical companies typically have a fee associated with their service calls. Not all industries have service fees, but most everyone in service industries do, and for good reason.

So, why do electrical contractors in North Scottsdale, AZ charge a service fee? Here’s what you need to know about service calls and the fees associated with them.

About service calls

Although you do have to make a call to an electrician to schedule an on-site service or appointment, the call to the business is not what you will be charged for. In fact, the service call fee has little to do with the actual phone call. A service call fee is actually a bill for the expense associated with the time and travel required for a technician to come to you. Once they’re at your home or business building, a knowledgeable electrical contractor can diagnose and examine your particular electrical issue, as well as provide professional insight about the situation, assuming actual service is needed.

Basically, unless it’s an obvious emergency, every residential and commercial electrical problem is assessed in person prior to a contractor coming out to make repairs, even when same-day repairs are possible. Keep in mind that electrical situations cannot be assessed over the phone. If an electrical contractor does not require a service call, find someone else to do the job.

Service call fees

Let’s take a closer look at the reasons why electrical contractors in North Scottsdale, AZ charge service fees. As you already know, a service call is the first step toward resolving your electrical issue. The fee part of the service is a charge to have the service technician come out, assess the situation and perform the service. This fee is meant to cover common expenses related to each service call, including travel expenses, travel time, work vehicle expenses and labor expenses. It’s kind of similar to the company you work for reimbursing you for expenses you incur when traveling for business.

Some electricians charge a basic service fee and a trip fee by distance, while others conveniently combine both the trip charge and the service fee. There are also electrical contractors who will refund or waive the service call fee upon completion of the service.

Hire a professional

Refrain from taking on questionable electrical issues yourself. Electricity is one of those things that should only be handled by a trained professional. An electrician will know what kind of problem they’re dealing with. They have the right tools and equipment and possess the knowledge to get the job done right the first time.

Unlike other electrical repair companies that only provide a few services, the team at Eavenson Electric Co. offers a long list of comprehensive electrical services. Call us today to learn more!

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